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Below are some of the most commonly asked questions. If you don't see the answer to your question, just click below and contact us!

How do I reserve a CETL Room (for a class or meeting)?

The CETL Spaces are available for classes and meetings on a first-come, first-serve basis. Please visit our CETL Spaces page for more information or to reserve your space.

What workshops will CETL be offering this semester?

CETL will offer 35+ workshops every year on varying topics. To see our scheduled workshops for this semester, visit our Workshops & Events page for more information or to register.

If I am unable to attend a workshop, is there another way to view the workshop materials?

As of Spring 2017, CETL began offering all OCU faculty access to our Faculty Development Hub. Through the Hub, faculty can watch recordings of all CETL workshops, gain access to any handouts or learning materials, and even get their Certificate of Participation. Visit our HUB page for more information or to sign up.

Who do I contact if...?

Sometimes the hardest part of getting help is to know who to ask. We have a few categories of instructional technology help. Please read the descriptions below and choose the option that best fits your needs. Follow the link provided.

If you have a question about:Contact this resource:
Your computer, email or a standard computer program (like Microsoft Word or PowerPoint) OCU Helpdesk
p: 405-208-5555
An upcoming CETL Event, a CETL Classroom, or IDEA Student Ratings of Instruction CETL Coordinator, Cady Lewis
p: 405-208-5580
D2L Basic Skills D2L Basics E-Course or YouTube Tutorials
Traditional, Academic D2l Course Enrollment; Cross-listing, or Conjoined Courses OCU Registrar's Office
p: 405-208-5294
Non-Academic D2L Course Enrollment (for faculty training, student incompletes, etc.) Non-Academic Enrollment Request Form
Course Design, Online Teaching or help with D2LEducational Technologist, Josh Waggoner
p: 405-208-5584
Trouble logging in (to Banner or D2L)Password Self-Service
Training or assistance with Turnitin, Zoom or other 3rd party toolsEducational Technologist, Josh Waggoner
p: 405-208-5584
Are you having issues with an online course or with the learning management system ( We are here to help you 24-hours a day, 7-days a week. Here is how you can reach us:
p: 405-208-5550

Don't see the answer to your question? We are happy to help!